Now Hiring – Support Representative

Now Hiring

Work from home and join a winning team! ClerkBooks is growing fast. We are in need of creative, energetic professionals who care about small town USA. We are proud to work with local governments across the nation. Our team builds and supports systems with one goal in mind, to make our customer’s jobs easier. If you are ready to drop the daily commute, and are ready to support rural America, we may have a job for you!


Support Representative

ClerkBooks, Inc. is currently accepting applications/resumes for the Support Representative position.

This person will work directly with Clerks, Treasurers, Administrators and Councils from 165+ Cities, Villages and Towns across 26 States.

Relocation is not necessary. All work, and training, will be performed remotely through the internet.

Duties include: support/training for City Clerks and Treasurers, software installation, QuickBooks company file set-up and configuration, data conversion, knowledge base article creation and editing, and other customer service related tasks. Training will be provided.

Applicants must demonstrate a solid knowledge of GAAP and GASB accounting principles including an understanding of debits & credits, cash vs accrual accounting, payables & receivables, payroll & sales tax liabilities and journal entries. You must also have experience with, and a moderate to advanced level knowledge of QuickBooks and Excel. Governmental fund accounting, utility billing and/or governmental auditing experience is also required.

Since you will be working directly with customers, you must be able to work well with others, be socially perceptive, an active listener, able to manage time well, and able to teach others. You must possess excellent oral and written comprehension along with mathematical reasoning. You will also need to be able to multi-task and juggle schedules and priorities. The position requires a stable computer, high-speed internet, and excellent cell phone reception. (phone will be provided)

The position will be full-time (35+ hours per week). Typical work week is Monday-Friday 8am – 5pm. Work hours may vary seasonally.

Wages are competitive and will be determined by your education, experience and job performance. Benefits include: working remotely from anywhere, flexible paid and non-paid time-off, paid holidays (including your birthday), Blue Cross/Blue Shield health insurance, life insurance, short-term disability insurance, a Simple IRA with 3% company match, annual performance bonuses and company paid continuing education.

Interested persons should submit a resume and cover letter to ClerkBooks, Inc, 185 E Sesame St, Garner, IA 50438, and/or fill out the application form below.

Thank you for showing interest in our company. Please feel free to contact me if you have any questions about the position or our company. I look forward to hearing from you.

Sincerely,
Eddie May
CEO
ClerkBooks, Inc.

Application

Education

Please include School Information (name, location) and Degree Information (major, minor, focus, etc.)

Work Experience

Please include Dates, Employer, Position and Duties/Accomplishments (up to last 10 years)

Job-Related Skills

Invoices, Payments, Deposits, etc.
Meter Readings, AMR, Usage Rates, Sales Taxes, etc.
Creating/Monitoring Budgets, Choosing/Setting Tax Levies, Restricted vs Non-Restricted Revenues, etc.
Bills for Approval, Bill Payments, Checks, Transfers, etc.
Paychecks, Liabilities, Tax Forms, etc.
Debits & Credits, Chart of Accounts, etc.
Bank Statements, Voiding Transactions, etc.
Balancing Funds, Preparing Reports, etc.
Open Records/Open Meeting Laws, Records Retention, Motions vs Resolutions vs Ordinances, etc.

Computer Skills

ClerkBooks, Inc. is an equal opportunity employer. We do not discriminate against applicants or employees on the basis of race, color, religion, national origin, gender, handicap, age or veteran status.

ClerkBooks, Inc. is an at-will employer. Either the employee, or us as the employer, may end the employment agreement at any time, with or without reason.

By clicking the submit button below, you state that the content in this application is accurate and complete. Any misrepresentation is grounds for immediate loss of job.

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