ClerkBooks, Inc. is currently accepting applications/resumes for the Support Representative position.
This person will work directly with Clerks, Treasurers, Administrators and Councils from 165+ Cities, Villages and Towns across 26 States.
Relocation is not necessary. All work, and training, will be performed remotely through the internet.
Duties include: support/training for City Clerks and Treasurers, software installation, QuickBooks company file set-up and configuration, data conversion, knowledge base article creation and editing, and other customer service related tasks. Training will be provided.
Applicants must demonstrate a solid knowledge of GAAP and GASB accounting principles including an understanding of debits & credits, cash vs accrual accounting, payables & receivables, payroll & sales tax liabilities and journal entries. You must also have experience with, and a moderate to advanced level knowledge of QuickBooks and Excel. Governmental fund accounting, utility billing and/or governmental auditing experience is also required.
Since you will be working directly with customers, you must be able to work well with others, be socially perceptive, an active listener, able to manage time well, and able to teach others. You must possess excellent oral and written comprehension along with mathematical reasoning. You will also need to be able to multi-task and juggle schedules and priorities. The position requires a stable computer, high-speed internet, and excellent cell phone reception. (phone will be provided)
The position will be full-time (35+ hours per week). Typical work week is Monday-Friday 8am – 5pm. Work hours may vary seasonally.
Wages are competitive and will be determined by your education, experience and job performance. Benefits include: working remotely from anywhere, flexible paid and non-paid time-off, paid holidays (including your birthday), Blue Cross/Blue Shield health insurance, life insurance, short-term disability insurance, a Simple IRA with 3% company match, annual performance bonuses and company paid continuing education.
Interested persons should submit a resume and cover letter to ClerkBooks, Inc, 185 E Sesame St, Garner, IA 50438, and/or fill out the application form below.
Thank you for showing interest in our company. Please feel free to contact me if you have any questions about the position or our company. I look forward to hearing from you.